Privacy Policy

Introduction:

A privacy policy is a legal requirement to protect a customer or client’s privacy.

The privacy policy is important because internet users are now concerned about having their personal information scattered about, the inclusion of a Privacy Policy on your website has become a very important factor. … It is used to inform your website visitors of just how protected their personal information is when they visit on site.

Who we are

A travel agency’s main function is to act as an agent, selling travel products and services on behalf of a supplier.

Why Ready 2 Travel?

Ready 2 Travel offers great discounts, some of the lowest airfares and a seamless online booking experience. Visa, Flight, hotel, train and holiday bookings through the desktop or mobile site is a delightfully customer-friendly experience, and with just a few clicks you can complete your booking.

  • 1. Experience
  • Travel agents know the market and, if they listen to what you want, will be able to match you with a better product than you can find on the Internet.
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  • 2. Advocate
  • If something goes wrong on your trip, a good travel agent will go to bat for you — no matter who is at fault — and try to get your vacation back on track.
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  • 3. Resources
  • Travel agents have access to a variety of tools that the average consumer is not able to use or doesn’t know about. They can sometimes get you a better seat on an airplane, added amenities at hotels, room upgrades, event tickets, and plan activities for you.
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  • 4. Convenience
  • Your time is valuable and you shouldn’t have to spend it searching for the right vacation. A travel agent can do that for you. They can match you with the vacation that you actually want, not the one that you saw on television. There is a difference between travel inspiration and actual travel desires. Destinations may look good on TV but not actually be ideal for you personally. Travel agents can help you define what it is you want to get out of a vacation.
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  • 5. Relationships
  • As you develop a relationship with your travel agent, they are able to target the right trips for you without even having a conversation. Ideally, a simple phone call, WhatsApp or email could result in your next vacation — already planned.
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  • 6. Save Money
  • Often, travel agents can save you money based on their supplier relationships — or at least match the price you find — while saving you time and effort. There are also hidden savings built into trips. A travel agent will likely book transfers for you, included in the price. Sometimes a package that you book yourself won’t include those, making the experience appear cheaper.
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  • 7. Better Destinations
  • Travel agents have inside information on the best times to go to crowded destinations and they sometimes even know what the new “it” destinations are going to be before the masses. Want to get there first? Use a travel agent.
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  • 8. Exclusive Access
  • Some tours and experiences are only available through a travel agent. Many companies offer a lot of components and simply want to make sure a customer is right for their experience — exotic tours, treks, private jet products are often only available through an agent.

Type of Information (We collect)

The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.

Information: We collect some other information and documents including but not limited to:

  • Transactional history (other than banking details) about your e-commerce activities, buying behavior.
  • Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
  • Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
  • Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
  • Information pertaining any other traveler(s) for who you make a booking through your registered Ready 2 Travel account. In such case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).
  • If you request Ready 2 Travel to provide visa related services, then copies of your passport, bank statements, originals of the filled in application forms, photographs, and any other information which may be required by the respective embassy to process your visa application.

Users Out of Sub-Zone The Geographocal Limits of India

Please note that the data shared with Ready 2 Travel shall be primarily processed in India and such other jurisdictions where a third party engaged by Ready 2 Travel may process the data on Ready 2 Travel’s behalf. By agreeing to this policy, you are providing Ready 2 Travel with your explicit consent to process your personal information for the purpose(s) defined in this policy.

If you want to book any international holiday package in fixed departures (group bookings), then certain personal information of yours like contact details, gender, dietary preferences, choice of room with smoking facility, any medical condition which may require specific attention or facility etc. may have to be shared by us, they may further process this information for making suitable arrangements for you during the holiday. Such sharing and processing of information may extend to the hotel where you will stay or the tour manager who will be your guide during the travel.

How We Use Your Personal Information:

The Personal Information collected may be used in the following manner:

While making a booking

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with an expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

  • To confirm your reservations with respective service providers;
  • To keep you informed of the transaction status;
  • To send booking confirmations either via SMS or Whatsapp or any other messaging service;
  • To send any updates or changes to your booking(s);
  • To allow our customer service to contact you, if necessary;
  • To customize the content of our website, mobile site and mobile app;
  • To request for reviews of products or services or any other improvements;
  • To send verification message(s) or email(s);
  • To validate/authenticate your account and to prevent any misuse or abuse.
  • To contact you on your birthday/anniversary to offer a special gift or offer.

 

How Long Do We Keep Your Personal Information?

In some circumstances, we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.

Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.

How We Share Your Information

Personally Identifiable Information: Ready 2 Travel may share your personally identifiable information with third parties for the purpose of providing the Service to you or with third parties offering combined services with Ready 2 Travel. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Ready 2 Travel (for instance, on servers or databases co-located with hosting providers).

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

We may share or disclose your information with your consent, such as if you choose to sign on to the Service through a third-party service. We cannot control third parties’ use of your information.

Ready 2 Travel may disclose your personal information if required to do so by law or summon or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Ready 2 Travel rights or property.

Non-Personally Identifiable Information: We may aggregate and/or anonymize information collected through the Service so that the information does not identify you. We may use aggregated, anonymized, and other non-personally identifiable information for any purpose, including for research and marketing purposes, and our use and disclosure of such information is not subject to any restrictions under this Privacy Policy.

Ready 2 Travel may allow third-party ad servers or ad networks to serve advertisements on the Service and on third-party services. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements, and links that appear on Ready 2 Travel. They automatically receive your IP address when this happens.

Ready 2 Travel does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Ready 2 Travel to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. The Ready 2 Travel Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.

Disclosure of Information

In addition to the circumstances described above, Ready 2 Travel may disclose User’s Personal Information if required to do so:

  • by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
  • to conduct our business;
  • for regulatory, internal compliance and audit exercise(s)
  • to secure our systems; or
  • to enforce or protect our rights or properties of Ready 2 Travel or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

 

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

How We Protect Your Information

Ready 2 Travel uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Ready 2 Travel or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

We offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

All payments on the Website are secured. This means all Personal Information you provide is transmitted.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case Ready 2 Travel may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account. You can always unsubscribe from our commercial or promotional emails, SMS, notifications but we will still send you transactional and relational emails about your account use of Ready 2 Travel.

Changes to Our Privacy Policy

We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. You can also visit our site for the same..

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our practices or this privacy policy, please contact us at EMAIL ID, or send mail to [email protected]

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